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ALL ORDERS (DELIVERY AND WILL CALL):
- ALL ORDERS MUST BE RECEIVED BY 2:00 PST
- ANY ORDERS RECEIVED BETWEEN 2PM - 4:30PST - $10.00 LATE CHARGE WILL BE APPLIED.
- ALL LATE ORDERS REQUIRE PHONE NOTIFICATION TO EXT 5016 BY 4:30PST
- NO ORDERS WILL BE PROCESSED AFTER 4:30PST
- ZEPHYR EXPRESS ONLY ACCEPTS ORDERS DIRECTLY FROM THE WINERY/BROKER
- ANY ORDERS WITHOUT THE FOLLOWING INFORMATION WILL NOT BE PROCESSED:
- SHIP TO ADDRESS (NO P.O. BOXES PLEASE)
- PRODUCT CODES AND DESCRIPTIONS
- CASE/BOTTLE QUANTITIES
- ANY REVISED ORDER WILL BE CHARGED A REVISION FEE OF $10.00
- FOR ACCURACY, PLEASE CHECK INVENTORY BEFORE SENDING IN ORDERS
CARRIER/UPS WILL CALL ORDERS:
- CARRIER WILL CALLS:
- ZEPHYR EXPRESS WILL AWAIT CONFIRMATION BY CARRIER FOR PICK UP DATE PRIOR TO THE ORDER BEING PROCESSED
- SANE-DAY CARRIER WILL CALLS ARE NOT ACCEPTED
- UPS ORDERS
- SAME-DAY UPS ORDERS ARE NOT ACCEPTED
- FOR INSURANCE PURPOSES, PLEASE INCLUDE VALUE OF EACH CASE/BOTTLE SHIPPED
- PLEASE BE SURE TO PROVIDE A CONTACT PHONE NUMBER
PLEASE SEND ALL WILL CALL ORDERS AND QUESTIONS TO:
- DE'AHNA TURNER (WILL CALL DESK COORDINATOR) EXT. 5021
- EMAIL: WILLCALL-NORTH@ZEPHYREXPRESS.NET OR DE'AHNAT@ZEPHYREXPRESS.NET
- FAX: 707 226 1086
PLEASE SEND ALL DELIVERY ORDERS AND QUESTIONS TO:
- LINDA FELIX (ORDER PROCESSOR) EXT. 5016
- EMAIL: ORDERSNORTH@ZEPHYREXPRESS.NET
- FAX: 707 226 2067
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